FAQ's

Yes. Every Aurlet piece is designed for daily wear — lightweight, comfortable, and crafted to move effortlessly with you.

Our jewelry is crafted using 9–14K gold, sterling silver, yellow gold, rose gold, along with natural and lab-grown diamonds and carefully selected gemstones. Every material is chosen for its quality, durability, and timeless appeal, ensuring your piece remains beautiful for years to come.

Absolutely. We guarantee the authenticity of all metals and gemstones used in Aurlet jewelry. Each piece meets strict quality standards.

Our jewelry is crafted in real gold, which won’t tarnish and is designed to last a lifetime. With proper care, your piece will retain its shine and beauty for years to come.

We provide a detailed size guide on our website. If you’re unsure, our team is always happy to help you find the perfect fit.

Yes, selective designs can be customized. Reach out via our Contact Us page to explore personalization options.

Once shipped, delivery timelines depend on your location. You’ll receive tracking details so you can follow your order every step of the way. Typically, it takes 12–15 working days from the dispatch date — soon, your new Aurlet piece will be a sparkling part of your life! ✨

Yes, we ship worldwide. Shipping costs and timelines are clearly shown at checkout.

We want you to enjoy your jewelry with confidence. While we do not offer returns or exchanges, we happily provide redo repairs for eligible items within the specified timeframe. Just reach out to us — our team will ensure your piece is restored beautifully, so it continues to shine as part of your collection.

We recommend storing your pieces separately, avoiding harsh chemicals, and gently cleaning them with a soft cloth to maintain their beauty.

We’re here to help. Reach out through our Contact Us page and our team will assist you personally.

Karat (KT) tells you how much of your jewellery is pure gold. The scale is out of 24 — so 14KT means 14 parts out of 24 are pure gold (58.5%), while 6KT means 6 parts out of 24 (25%). The remaining percentage is a durable alloy, typically silver and copper, which makes the jewellery stronger and more wearable. Every Aurlet piece is crafted in solid gold throughout the entire piece, not just on the surface.

Not in terms of quality or authenticity — only in gold content. A 6KT piece is still 100% real solid gold. It contains more alloy, which makes it harder and more resistant to scratches than higher karat gold. For everyday wear, 6KT–10KT gold often proves more durable than 18KT or 22KT gold. The ideal karat depends on your lifestyle and preferences.

BIS Hallmarking is India's official gold purity certification system, regulated by the Bureau of Indian Standards (BIS). It confirms that your jewellery has been independently tested and certified for purity by a government-approved assaying centre. Every Aurlet solid gold piece is BIS hallmarked for your confidence and assurance.

HUID stands for Hallmark Unique Identification. It is a unique 6-character code assigned to each hallmarked jewellery piece. No two pieces share the same HUID. You can use this number to independently verify your jewellery's authenticity and purity through the BIS Care App or the BIS website.

Locate the HUID stamped on your jewellery or listed on your Certificate of Authenticity. Open the BIS Care App and enter the HUID under "Verify HUID". The system will display the registered purity, assaying centre, and jeweller details. You may also verify your piece directly through the BIS website.

Solid gold means the entire piece is made from a gold alloy, with the karat indicating its purity. Gold-plated jewellery has only a thin layer of gold applied over a base metal, while gold-filled jewellery has a thicker bonded gold layer over a core metal. Aurlet creates exclusively solid gold jewellery and does not offer plated or filled pieces.

Pure 24KT gold does not tarnish. Lower karat gold such as 6KT–14KT contains strengthening alloys that may develop minor surface changes after prolonged exposure to chemicals, moisture, or sweat. These effects are superficial and can be removed with proper cleaning. With regular care, your Aurlet jewellery will retain its beauty for years to come.

Each Certificate of Authenticity is unique to your jewellery piece and includes the HUID number, gold karat and purity percentage, gross and net gold weight, alloy composition, gemstone details (if applicable), SKU and invoice reference, and Aurlet's BIS licence information. It serves as your official proof of authenticity and should be retained for warranty, service, and future valuation purposes.